Users of US Army/Army Reserve, Navy, and Marine Corps installations can submit help requests 24/7 via webform or by phone at the links and number below.
WEBFORM:
AESMP - Portal
TELEPHONE:
1-866-335-2769 * Please listen for option 6
For requests related to account access/CAC login, scheduling questions, training database usage, or adding/updating GIS layers.
"I Need..."For other issues such as connection error messages, application error messages, end of day processing issues, or bugs/defects.
"It's not working!"