All users can submit help requests 24/7 via the web or by phone at the links and number below.
TELEPHONE:
1-866-335-2769 * Please listen for option 6
For requests related to account access/CAC login, scheduling questions, training database usage, or adding/updating GIS layers. Search for “ATIS - Range Facility Management Support System (RFMSS)” in the business service drop down at the end of the form.
"I Need..."For other issues such as connection error messages, application error messages, end of day processing issues, or bugs/defects. Search for “ATIS - Range Facility Management Support System (RFMSS)” in the business service drop down at the end of the form.
"It's not working!"